Job Description
Additional Information
Job Number
Job Category Rooms & Guest Services Operations
Location No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470 VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Management
Job Summary
Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
Candidate Profile
Education and Experience
- High school diploma or GED; 4 years experience in the guest services, front d...