Job Description
Job Number:
Job Category: Rooms & Guest Services Operations
Location: Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50250
Schedule: Full Time
Located Remotely? No
Position Type: Management
Job Summary
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. The position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
Candidate Profile
Education And Experience
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.