💼 Full-Time Position

Front Office Manager

🏢
Anantara
📍 Mozambique, Nampula Province, Mozambique
📍
Location
Mozambique, Mozambique
📅
Posted
June 23, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

We are seeking an experienced and service-driven Front Office Manager to lead the front office team and ensure seamless guest experiences from arrival through departure. This role is pivotal in creating a strong first impression, maintaining operational efficiency, and upholding the highest standards of luxury hospitality in a unique island setting.

Key Responsibilities

  • Manage all front office operations, including reception, concierge, reservations, and guest services
  • Ensure a smooth and personalized check-in and check-out experience for all guests
  • Oversee VIP arrivals, special requests, and guest recognition programs
  • Lead, coach, and develop the front office team to deliver exceptional service standards
  • Monitor room inventory, occupancy levels, and coordinate with revenue and reservations teams to optimize yield
  • Handle guest feedback, complaints, and service recovery with professionalis...