Job Description
Mô tả Công việc
Primary Responsibilities
Team management and cross-departmental responsibilities
- Responsible to control Front Office operations in regards of accounting procedures and guest service procedures. In coordination with Sales & Marketing control of reservations department. Continuous departmental training is key responsibility. Responsible to constantly review and update Job Description and standard operation procedures.
Commercial / Sales
- Promotes the hotel's range of services in order to increase sales.
Applies and actively supports the hotel's pricing policy in order to increase REVPAR. - Promotes the brand and/or Group loyalty program, adapting the sales pitch to suit the guest's needs.
Encourages synergy within the marketplace by applying the inter-hotel coordination policy. Advises guests on potential trips to other Accor hotels. <...