Job Description
Job Title: Front Office Medical AssistantJob Description
The front office medical assistant plays a key role in creating a smooth, welcoming, and efficient experience for patients and visitors in a pediatric primary care clinic. This position supports both administrative and clinical operations by managing check-in and check-out processes, maintaining accurate documentation, and communicating proactively with patients, providers, and the care team. The role combines patient-facing customer service with detailed administrative tasks to help ensure high-quality, coordinated care.
Responsibilities
+ Greet patients and visitors in a friendly, professional manner and help create a welcoming environment upon arrival.
+ Check in patients by updating demographic information, insurance details, primary care provider (PCP) information, and pharmacy records in the system.
+ Collect co-pays and outstanding balances, provide consent forms for signature, and distribu...
The front office medical assistant plays a key role in creating a smooth, welcoming, and efficient experience for patients and visitors in a pediatric primary care clinic. This position supports both administrative and clinical operations by managing check-in and check-out processes, maintaining accurate documentation, and communicating proactively with patients, providers, and the care team. The role combines patient-facing customer service with detailed administrative tasks to help ensure high-quality, coordinated care.
Responsibilities
+ Greet patients and visitors in a friendly, professional manner and help create a welcoming environment upon arrival.
+ Check in patients by updating demographic information, insurance details, primary care provider (PCP) information, and pharmacy records in the system.
+ Collect co-pays and outstanding balances, provide consent forms for signature, and distribu...