Job Description
About us
At Crowne Plaza Hotels & Resorts, we're all business..
.mostly! You could be joining a global company and just one day be working at one of our 5,000 hotels in nearly 100 countries around the world! Crowne Plaza Auckland are looking for full-time **Front Office Specialists** to join us on our journey as we have re-opened to the public! You can impact our guest's journey from start to finish.
Day to day The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Experience Specialist, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you'll also create the warm atmosphere that makes our guests feel at home in any location.
+ Acknowledge IHG One Rewards Club members and returning guests + Take and manage bookings, up-selling opportunities + Handle cash and credit transactions + Be a trusted contact for...
.mostly! You could be joining a global company and just one day be working at one of our 5,000 hotels in nearly 100 countries around the world! Crowne Plaza Auckland are looking for full-time **Front Office Specialists** to join us on our journey as we have re-opened to the public! You can impact our guest's journey from start to finish.
Day to day The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Experience Specialist, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you'll also create the warm atmosphere that makes our guests feel at home in any location.
+ Acknowledge IHG One Rewards Club members and returning guests + Take and manage bookings, up-selling opportunities + Handle cash and credit transactions + Be a trusted contact for...