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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Assist the Front Office Manager in maintaining proper, efficient, and profitable functioning of the department.
- Collaborate with the Front Office Manager to develop long-term and short-term strategies planning, plan budgets and forecast for the department.
- Provide recommendations and advice to the Front Office Manager for process and strategy improvements within the department.
- Analyze trends, changing needs, and guests’ expectations to proactively meet accommodations, services, and facility needs.
- Ensure staff support efforts to achieve ARR and occupancy goals through yield management of room inventory.
- Monitor the Housekeeping Department to maintain excellent service and cleanliness for guestrooms and public areas within the budget.
- Oversee the Reservation Section to achieve yield % goals and provide a 3-month daily booking forecast to the management.
- Supervise the Telephone Sections for prompt and friendly handli...