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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Description
- Oversee daily front office operations to ensure high-quality customer service.
- Train and supervise front office staff, scheduling shifts and managing performance.
- Handle guest inquiries and complaints promptly and professionally.
- Maintain accurate records of front desk activities and transactions.
- Assist in developing and implementing front office policies and procedures.
Requirements
- Educational Qualifications: Bachelor's degree in Hospitality Management or related field.
- Experience Level: 0–2 years in a supervisory role in the hospitality industry.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Proficiency in front office software and MS Office Suite.
- Qualities and Traits: Strong leadership and team management...