Job Description
Front Office Supervisor
JOB DESCRIPTION
A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.
What will I be doing?
As a Front Office Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Supervise the efficient operations of reception including check in/out procedures
- Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved
- Ensure that both the Front Office Manager and Reception Supervisors are...