💼 Full-Time Position

Front Office Supervisor / Shift Leader (M/F/NB)

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Mama Shelter
📍 Como, Lombardy, Italy
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Location
Como, Italy
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Posted
June 01, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

THE MISSION? 

  • Our customers and our Front Office team are in good hands with you .  
  • Just like Mama, you ensure that each welcome and interactions are personalized and warm, not just at the beginning, but maintained at all times of the day.  
  • You coach and supervise the team.  You are responsible for the smooth progress of the shift through excellent preparation and distribution of tasks. 
  • You control the cash registers and also verify all of the existing accounts. 
  • You respond directly to customer requests and complaints. 
  • Involved in the marketing of Mama services, you like to promote our shop (sale and merchandising of products) ️, the restaurant️ and our events.  
  • True coordinator of the Front Office Manager and their assistant, whom you take...