Front Office Team Leader

Pullman Auckland is looking for a talented and passionate Front Office Team Leader wishing to take the next step up in one’s career and use their talent to create a vibrant culture within the Front Office team at the largest Accor property in New Zealand.

• Coaching the team to ensure that every member is confident in providing valuable insider information about tourist attractions and restaurants to hotel guests
• Assist in the hotel Front Office Operations
• Establish on-going On the Job Training within the department to meet brand and service essentials, using department procedure manuals as a base for all service procedures and training.
• Assisting in recruitment activities, seeking staff who are passionate and have a natural inclination towards customer focused service.

Whilst talent and attitude are our primary requirements, ideally you also have:

• Previous Front Office ...