Job Description
Job Description
Employee Recognition and Rewards
Anniversary Gifts, Incentives
Government Mandated Benefits
13th Month Pay
- Oversee rooms division of a 15-room hotel property
- Supervise accurate and efficient reception operations, including check-in and check-out procedures
- Support team members in handling guest requests and inquiries to ensure a positive outcome
- Ensure a consistent, high level of customer service
- Brief the team on any events or VIP guests in the hotel for the day
- Drive sales revenues and promote hotel services and facilities for up-selling opportunities
- Assist with the implementation and achievement of departmental targets, objectives, work schedules, budgets, and policies and procedures
- Monitor the appearance, standards, and performance of the front office team, with an emphasis on training and teamwork
- Ensure team members have curre...