💼 Full-Time Position

Front Office Team Member

🏢
Accor
📍 London, England, United Kingdom
📍
Location
London, United Kingdom
📅
Posted
June 10, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description


Company Description

Job Description

As our next Front Office Team Member, you will:

  • Take care of guests from their arrival through to their departure
  • Contribute to guest satisfaction at all times by providing high quality services throughout their stay
  • Handle any guest complaints and/or remarks; provides a response as soon as possible 
  • Carrie out all operations concerning guest arrival and departure in compliance with internal procedures
  • Inform guests about the formalities, any special conditions relating to their stay and the services available
  • Handle phone calls
  • Apply the procedures of internal audit
  • Pass on information as necessary to other departments (floor staff, technical etc) and to other members of the front desk team
  • Ensure that all guest documentation is up-to-date and available
  • Make the update of the information
  • Handle reservations

    • As part of our team yo...