Job Description
At Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for motivated, service‑oriented, and enthusiastic students to join our Front Office Internship Program. If you are passionate about hospitality, guest experience, and learning how luxury hotels create unforgettable stays, this internship is a unique opportunity to grow within our Rooms Division.
What You’ll Do
- Assist with guest check‑in and check‑out procedures, ensuring a smooth and personalized experience.
- Support in handling reservations, room assignments, and guest preferences.
- Provide information about hotel services, facilities, and local attractions.
- Respond to guest requests, inquiries, and concerns in a professional and timely manner.
- Collaborate with Housekeeping, Concierge, and other departments to ensure seamless operations.
- Help maintain accurate guest records and update systems as needed.
- Support in u...