💼 Full-Time Position

Full Stack Ai Engineer (Buenos Aires)

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Ryz Labs
📍 buenos aires, ciudad autónoma de buenos aires, Argentina
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Location
buenos aires, Argentina
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Posted
May 24, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Ryz Labs is looking for a Full Stack AI Engineer – Prod Support to build intelligent, secure, and scalable identity experiences across our client's platforms.

Responsibilities

  • Design, build, and deploy AI/ML solutions to automate ITSM ticket triage, classification, prioritization, and routing.
  • Develop NLP-based models for ticket summarization, root‑cause detection, and resolution recommendation.
  • Implement AI‑powered virtual agents / copilots to assist support engineers and end users.
  • Partner with Product Support, SRE, and Engineering teams to understand recurring issues and automate resolution workflows.
  • Build intelligent runbooks and self‑healing automation for common incidents and service requests.
  • Enhance knowledge management by auto‑generating and updating KB articles from resolved tickets.
  • Integrate AI solutions with ITSM platforms (HALO).
  • Develop APIs, workflows, and event‑driven automations...