Job Description
We’re looking for a proactive and highly organized Account Manager to serve as the primary point of contact between clients and internal delivery teams at a growing B2B podcast production and outbound agency.
This role combines account management, client success, and project coordination. You'll be responsible for maintaining strong client relationships, ensuring projects remain on track, coordinating internal teams, and delivering an exceptional client experience from onboarding through renewal.
Key Responsibilities:
Client Success & Account Management:
- Act as the primary point of contact for a portfolio of client accounts.
- Build and maintain strong client relationships through proactive communication.
- Lead regular client calls and ensure follow-up actions are completed.
- Keep clients informed, supported, and confident in the delivery process.
- M...