Job Description
Employment Type
Full-time
Working Arrangement
Hybrid | Rotational shifts
Company Overview
We are forward-thinking fintech company specializing in innovative trading solutions and financial products. With a dynamic platform and a tech-savvy team that works seamlessly across time zones, we strive to provide cutting-edge services to traders worldwide.
Responsibilities
- Process client funding transactions with efficiency and accuracy, ensuring timely completion.
- Collaborate with internal departments, such as PSP and Accounting, to resolve any funding-related issues or discrepancies promptly.
- Monitor and reconcile client funding accounts regularly, maintaining accuracy and adherence to established procedures.
- Provide assistance to clients regarding funding inquiries, offering guidance on available payment options, and addressing any concerns or questions related to their accounts. ...