Job Description
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We are looking for a Funeral Claims Manager to join our team in Kempton Park who will be resposible for leading Funerals claims operations, ensuring efficient processing and customer satisfaction. Manage a team, implement best practices, and collaborate with stakeholders.
Duties & Responsibilities
- Claims Management: Oversee end-to-end claims process, ensuring compliance and accuracy.
- Assist in Implementing the Neighbour Standard Operating Procedure.
- Team Leadership: Lead and support Funerals team for optimal performance.
- Quality Assurance: Maintain high standards in claims handling and documentation.
- Customer Service: Address inquiries and concerns, providing timely assistance.
- Fraud Detection: Identify and investigate potential fraud cases.
- Compliance: Ensure adherence to insurance regulations and guidelines.
- Performance Management: Analyze tre...