Job Description
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We are looking for a Funeral Claims Manager to join our team in Kempton Park who will be resposible for leading Funerals claims operations, ensuring efficient processing and customer satisfaction. Manage a team, implement best practices, and collaborate with stakeholders.
Duties & Responsibilities Claims Management: Oversee end-to-end claims process, ensuring compliance and accuracy. Assist in Implementing the Neighbour Standard Operating Procedure. Team Leadership: Lead and support Funerals team for optimal performance. Quality Assurance: Maintain high standards in claims handling and documentation. Customer Service: Address inquiries and concerns, providing timely assistance. Fraud Detection: Identify and investigate potential fraud cases. Compliance: Ensure adherence to insurance regulations and guidelines. Performance Management: Analyze trends and metrics to optimize operations. Stakeholder Collaboration: Work with other depa...