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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Responsibilities
- Client enablement process for America's region. Team based in Buenos Aires that provides support to New York headquarter and Latam branches.
- Work with shared inbox to ensure all client emails are acknowledged and responded.
- Ensuring accuracy on performing reconciliations.
- Researching on any queries/ requests (trade fails/feed issues) sent by the Business Partners/Client/Tech.
- Establishing and maintaining excellent relationships with the Business partners/Clients as well as the people in the Client support groups.
- Taking active participation in process improvements and automation.
- Report generation & analysis.
- Work on numerous projects and new platform and product roll-outs.
- Partner with Technology, Product and Business to improve overall client experience through system digitization and improved service delivery model.
Qualifications