Job Description
Overview
We are looking for a Project Manager to oversee the operations and continuous delivery of a government digital platform that supports coordination across multiple agencies. This role is critical in ensuring system reliability, seamless integrations, and efficient service delivery for public-facing services.
You will work closely with government stakeholders, technical teams, and vendors to manage day-to-day operations, coordinate system integrations, and ensure timely resolution of issues. You will be responsible for end-to-end operational oversight, ensuring the platform remains stable, secure, and responsive to evolving policy and operational needs.
Responsibilities- Oversee day-to-day operations of the public service platform, ensuring high system availability, performance, and reliability
- Manage incident response, issue resolution, and service recovery, ensuring timely communication and minimal disruption