💼 Full-Time Position

【Gajoen Tokyo】Guest Service Agent

🏢
Hilton
📍 Japan, Japan, Japan
📍
Location
Japan, Japan
📅
Posted
June 17, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

**Job Identification:** 209590
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time

You will be responsible for welcoming guests at the hotel entrance and lobby, as well as providing a wide range of support throughout their stay.

+ Greet and escort guests upon arrival and departure
+ Assist with luggage handling and escort guests to their rooms
+ Provide information about guest rooms and hotel facilities
+ Assist with arranging taxis and delivery services
+ Maintain and manage the lobby area
+ Coordinate with other departments (Front Office, Concierge, etc.)
+ Deliver services in accordance with brand standards

Required

+ Experience in customer service (any industry)
+ Strong communication skills
+ Ability to stand for extended periods and handle luggage
+ Previous experience in a hotel environment is preferred
+ Ability to provide guest service in English (additional langua...