Job Description
Overview
Job description for an employee in customer service with focus on recognition and rewards; government mandated benefits are noted.
Employee Recognition and Rewards
- Assist customers online, resolve inquiries, manage complaints, and provide product information.
- Familiar with Sports/Esports or understanding the mechanics of them (Soccer/Basketball/LoL/Dota2/CS:GO/Valorant etc).
- Able to obey instructions of superiors & arrangements of the company.
- Focused & fast learner; there will be training & multiple tests.
- Able to always be punctual & strictly adhere to attendance policy.
Educational Qualifications
- A diploma in any field.
- College graduate/undergraduate of any fields is a must
Experience Level
- 1-3 years of experience in customer service.
Skills and Competencies
- Proficient in English, strong cus...