Job Description
Summary
Responsible for providing accurate data entry necessary to the needs of the organization and its clients.
Job Scope
Encodes information into various automated systems by adhering to Crawford’s standard operating procedure (SOP) with regards to data entryChecks data initially entered for accuracy and completenessCommunicates with concerned person/s to request additional information or to confirm for corrections if necessary Complies with the given turnaround time to accomplish the entry of information into the system
Routes certain processes to other Business Process Associates if needed or as assignedResponds to any queries regarding matters of work in a customer-oriented approachRefers matters beyond limits of authority and expertise to immediate superior for direction Upholds the Crawford Code of Conduct by protecting the confiden...