💼 Full-Time Position

GCB5I2 (GCC)-Customer Support Specialist 2

🏢
LanceSoft Inc
📍 Miami, Florida, United States
📍
Location
Miami, Florida, United States
📅
Posted
May 11, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

This job is with Encode, Inc a fully owned subsidiary of Lancesoft



Enter Job Description...



Job Description: Analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts and provisioning products or related services. Analyzes and processes material returned from customers. Analyzes customer spare parts requirement inquiries, facilitates responses and resolvers delivery problem. Creates and monitors performance metrics. Creates, maintains and advances customer relationships. Develops an understanding of customer's culture and business strategies.



Position Responsibilities:

Reviews of customer purchase orders to assess requirements.

Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management.

Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to...