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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
General Banking Officer – Responsibilities
- Provide efficient customer service and handle various banking operations at the branch level, including account opening, managing customer queries, and processing non‑financial transactions accurately.
- Assist in maintaining fixed assets inventory, secure stationery, and administrative support.
- Handle customer complaints, refer customers to appropriate services, and ensure compliance with banking regulations and procedures.
- Ensure effective and efficient handling of customers in the branch, providing services according to the laid down service and quality indicators.
- Work in all operation segments of the branches as an inputter/maker level; handle account opening and related processes such as dormancy marking/removal, stop‑payment marking/revoking, account closures, SOA issuance, loan account opening/closing, deceased marking/removal, level migration, etc., for Core and Jazz Cash cus...