💼 Full-Time Position

General Insurance QA Officer

🏢
Success Human Resource Centre Pte Ltd.
📍 singapore, singapore, Singapore
📍
Location
singapore, Singapore
📅
Posted
June 04, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

- 1 year renewable contract
- Up to 3,000 + PB
- Monday to Friday: 9am – 6.30pm
- Novena

Responsibilities
  • Deliver Quality Assurance objectives by conducting regular call reviews and highlight any potential risk to management.
  • Review 15 of closed sales calls per day for General Insurance Team.
  • Backup for Auto Insurance for Call Review purposes.
  • Promptly report any calls detected with potential quality issues (e.g. misrepresentation, fraudulent) to Management.
  • Prepare, track and send Quality Assurance related reports to management and team. (NMD, Service Quality Monthly, Penalty Points Table)
  • Keep track on all the status of Quality Assurance Cases from beginning to end process and provide update to management on a timely manner.
  • Weekly meeting with management to discuss on discrepancies and solutions for further improvements.
  • Other ad-hoc duties as assigned by supervisor
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