Job Description
Oversee daily mall operations and ensure smooth functioning of all departments.
Manage facilities, housekeeping, security, parking, landscaping, and maintenance services.
Ensure compliance with health, safety, fire, and local authority regulations.
Monitor operational KPIs and implement improvement initiatives.
Prepare and manage annual budgets and operating expenses.
Monitor revenue, rental collection, and profitability.
Analyze financial reports and recommend cost-control measures.
Ensure timely reporting to ownership or asset management teams.
3. Tenant & Leasing Management
Maintain strong relationships with tenants and retail partners.
Coordinate with leasing teams to maximize occupancy and tenant mix.
Handle tenant complaints, negotiations, and operational support.
Ensure tenants comply with mall policies and lease agreements.
4. Marketing & Promotions
Lead mall marketing ca...