Job Description
We are currently looking for a new General Manager to join the team.
Reporting to:
Managing Director
Location:
London (office-based with flexibility)
Bonus:
Performance-related, tied to City Relay P&L metrics
Scope:
City Relay brand - short-let, long-let, reservations, sales, account management, CX, property management
1. About City Relay
City Relay is a premium property management brand operating in prime central London, delivering short-let, mid-let and long-let services to high-quality residential landlords. We are evolving from a reactive operator into a structured, metrics-led, AI-augmented property platform. The General Manager will be the person who drives that transition.
2. The role
The General Manager owns the commercial and operational performance of the City Relay brand end-to-end — revenue, margin, team, client relationships and service quality. You report dire...