Job Description
Overview
Hire Resolve’s client in the Retail Industry is urgently seeking the expertise of a General Manager to join their team in Nelspruit, Mpumalanga.
Responsibilities
- Ensure achievement of profitability by managing margins and discounts
- Monitor and manage expenditures within flexible budgeting (revenue and income achievement)
- Implement corrective action where targets are not achieved to ensure consistent profit growth of the branch
- Ensure goods received are checked, GRV’d, and put away daily
- Ensure the accuracy of stock through daily cycle counts
- Ensure customer satisfaction by delivering in full and on time
- Achieve agreed Customer Service turnaround standards
- Ensure deliveries to Customers by the couriers are within agreed service standards
- Monitor Customer service standards in the Call Centre / Internal Sales
- Ensure the Warehouse operates within standa...