Job Description
PURPOSE OF JOB:
As a general manager of a pub, your role is to oversee the day-to-day operations of the establishment and ensure its smooth functioning.
RESPONSIBILITIES:- Staff Management: Hiring, training, disciplinaries, scheduling, and supervising the pub's staff members, including bartenders, servers, kitchen staff, and security personnel. You will need to ensure proper staffing levels, delegate tasks, and provide guidance to the team.
- Customer Service: Maintaining a high level of customer service and ensuring that patrons have a positive experience. This involves resolving customer complaints or issues, addressing any concerns, and ensuring that the pub provides a welcoming and friendly environment.
- Operations Management: Overseeing the overall operations of the pub, which includes managing inventory, ordering supplies, and coordinating with vendors. You will need to monitor and control costs, ensure compliance with health and s...