Job Description
General Manager – Wholesale & Retail Operations
Location: Springbok
Department
Retail & Wholesale Operations
Reports To
CEO / Director of Operations
To oversee the operations of both wholesale and retail divisions, ensuring alignment with business goals, operational excellence, sustainable profitability, and long-term growth. The General Manager is responsible for leading strategic development, optimizing operational performance, controlling costs, improving gross profit margins, driving sales growth, enhancing customer experience, and ensuring efficient people management across both retail and wholesale channels.