Job Description
Role Overview
We are seeking an experienced Genesys Cloud & Salesforce Integration Consultant to support a strategic migration initiative for a long-standing customer. This role will focus on transitioning from the legacy Open CTI integration model to CX Cloud (Genesys + Salesforce), ensuring a seamless and scalable contact center transformation.
The ideal candidate will have solid hands‑on experience in Genesys Cloud, Salesforce Service Cloud, and prior exposure to CX Cloud implementations or migrations within enterprise contact center environments.
About Teqfocus
Teqfocus is a Data and AI company that helps enterprises build and scale the Agentic Enterprise — connecting the data foundation, the intelligence layer, and the applications teams run their businesses on into a single, coherent architecture.
We are a diverse, immigrant‑entrepreneurial company focused on delivering solutions in industries such as Healthcare, Life Sciences, Financi...