Job Description
Are you a graduate or experienced surveyor/engineer looking to take your career to new heights?
South East Region
Your Role
We are seeking a talented Geospatial Technical Support professional to join our team. In this role, you will have the exciting opportunity to support our valued customers with technical queries related to Trimble Survey products, provide training, and create support guides.
Key Responsibilities
- Respond promptly to customer inquiries, aiming to provide effective solutions in the shortest time possible.
- Maintain clear and comprehensive records of support ticket dialogues using the Happy Fox system.
- Ensure accuracy in customer contact information within the Pipedrive CRM system.
- Consult and collaborate with colleagues in various departments to address customer issues effectively.
- Stay updated on the latest industry trends and maintain technical proficiency through self‑stu...