Job Description
Are you a fluent German speaker with a background in sales and a passion for customer excellence? Join a Great Place to Work-Certified international bank that is redefining the new generation of digital lending.
As a Customer Service & Sales Officer, you will be a key driver in our German-market operations. This role is designed for a target-driven individual who can blend high-level customer support with the ability to convert inquiries into successful loan and card applications. You’ll be working in a fast-paced Fintech environment where your sales experience will directly impact the bank's growth.
Your Responsibilities
- Sales & Conversion: Actively engage with German-speaking leads to guide them through the loan application process and promote our card products.
- Customer Support: Handle incoming inquiries via phone, email, and SMS, providing solutions that ...