Job Description
Customer Experience Coordinator – German speaking
Permanent full‑time role based in the UK with flexible working – work from home every Friday. Salary £30,000 plus bonus.
We are looking for a fluent German‑speaking Customer Experience Coordinator to support our B2B client base.
Responsibilities
- Diagnose a customer’s product requirements and provide a solution.
- Manage the sales process from lead to customer.
- Provide quotes and pricing to customers.
- Complete all sales support administration tasks accurately and effectively, including processing sales orders and quotations.
- Consult with customers regarding the correct product for them.
- Liaise with internal warehouse, transport and engineering teams to ensure lead times are met.
Qualifications & Skills
- At least 2 years of experience in a customer experience, customer support or sales role.
- An inquisiti...