Job Description
About the job German Customer Specialist - Malaga
Urgent Job Opportunity in the Hotel Industry Starting 21st of March*
We are seeking talented German-speaking Customer Support Agents to join an exciting project for a major hotel chain! This is your chance to be part of a dynamic and growing team based in Malaga, Spain.
Responsibilities:
- Communicate with customers via phone, chat, and e-mail in German .
- Handle and resolve customer inquiries efficiently, ensuring a high level of satisfaction.
- Assist customers with managing and securing their accounts and passwords.
- Track and follow up on customer cases to ensure timely resolution.
What You Bring:
- Fluency in German (C2) and Advanced English.
- Previous customer support experience is a plus.
- Strong problem-solving and troubleshooting abilities.
- Knowledge of online community dynamics and digit...