Job Description
Mercier Consultancy MD is excited to offer a German Customer Support position for Booking.com with paid relocation to Greece. This is a fantastic opportunity for German-speaking candidates who are looking to advance their careers in customer service while experiencing a vibrant new culture and working environment. As a Customer Support Representative, you will assist Booking.com customers, ensuring their travel experiences are seamless and enjoyable.
Key Responsibilities
- Provide professional and friendly customer support to German-speaking customers of Booking.com via phone, email, and chat.
- Assist with booking inquiries, changes, cancellations, and general support related to travel accommodations.
- Resolve customer issues efficiently with a customer-centric approach, maintaining high satisfaction levels.
- Document interactions and maintain accurate records within the CRM system.
- Collaborate with internal teams to provide quick an...