Job Description
Our client is seeking a German-speaking Collections Officer to join their Malta team. Reporting directly to the German Team Leader, you will be part of a dynamic team responsible for sales, customer onboarding, handling inquiries, and liaising with the collections department.
This role offers a unique opportunity to work in a multinational environment where collaboration, growth, and personal development are encouraged. You will contribute to providing world-class customer service while gaining valuable experience in financial products, operational processes, and client management.
Key Responsibilities
- Provide accurate information to customers regarding the bank’s products, services, and payments
- Actively solicit new sales following the company’s strategy and guidelines
- Respond to customer queries via telephone, live chat, email, and SMS
- Support onboarding processes, including document verification
- Work closely...