Job Description
We are hiring German-speaking Contact Centre Agents to join a leading international airline project based in Malta . If you're passionate about customer service and want to grow within the aviation industry, this is a fantastic opportunity!
What You'll Do
- Handle customer inquiries via phone, email, and chat
- Assist passengers with bookings, changes, and travel-related queries
- Provide professional and efficient customer support in German and English
- Deliver excellent service while meeting performance targets
Requirements
- German: C2 level (Native/Fluent)
- English: C1 level
- Previous customer service experience is a plus
- Strong communication and problem-solving skills
- Must be currently residing in Malta (local candidates only)
- EU passport or valid Malta work permit required ...