Job Description
This role is based in Umhlanga only!
Are you a fluent German speaker with a natural talent for cultivating high-level client relationships? An exciting opportunity has opened up for dynamic, results-driven professionals to join our elite Online Retail Division. Based in the stunning coastal hub of Umhlanga, you will serve as the primary touchpoint for a globally renowned e-commerce pioneer, delivering a premium experience to the DACH market.
This is your gateway to launching an international career within one of South Africa's premier technology and business districts.
Your Mission & Responsibilities
- Exceptional Communication | Seamlessly manage intricate customer inquiries across phone, email, and live chat, focusing on global logistics, shipping, and digital transaction systems.
- Agile Problem Solving | Address and resolve user challenges on the very first contact through swift, real-time critica...