Job Description
Mercier Consultancy MD is excited to offer a prestigious opportunity as a German Speaking Customer Care Representative for a renowned Luxury Vehicle Brand in Greece. This role provides a unique chance to work with high-end clientele, delivering exceptional customer service while enjoying the vibrant lifestyle of Greece. If you have a passion for luxury automobiles and superior customer care, join our dynamic team!
Key Responsibilities
- Provide premium customer support in German via phone, email, and live chat, addressing inquiries related to luxury vehicle products and services.
- Assist customers with vehicle information, maintenance schedules, warranty claims, and other service-related requests.
- Collaborate closely with internal departments including sales, service, and logistics to ensure seamless customer experiences.
- Maintain detailed documentation of customer interactions and transactions within the CRM system.
- Gather and ...