Job Description
GERMAN CUSTOMER SERVICE & SALES REPRESENTATIVES - REMOTE
Start date: 11 May 2026
Brief CSSR Job Description
- Work for a prestigious airline brand on various work streams
- Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages
- Work on airline reservations systems & handle voice calls in English & German may include some written correspondence.
- Fully paid product and systems training provided.
- Daily interactions with international passengers with queries and compliments
- Required to meet specific key performance indicators and meet expected client service levels.
- Demanding and time-sensitive call centre environment
Requirements
- Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered)
- Located in South Africa