Job Description
Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a German Speaking Customer Service Representative in the Construction Industry. This position is aimed at individuals passionate about providing excellent service while working within a dynamic sector. Join our team and support clients in managing their needs related to construction projects and services.
Responsibilities
- Deliver top-notch customer service to German-speaking clients in the construction industry through phone, email, and chat.
- Assist clients with inquiries related to products, services, and project details.
- Provide support with order processing, delivery schedules, and product availability.
- Manage customer complaints and feedback professionally, ensuring timely resolution and client satisfaction.
- Maintain a comprehensive understanding of construction materials, tools, and services offered.
- Collaborate with project man...