Job Description
Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a German Speaking Customer Service Representative for a reputable manufacturing company based in Greece. This position is ideal for individuals who are detail-oriented and passionate about delivering exceptional service in a manufacturing context.
Responsibilities
- Provide outstanding customer service to German-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries regarding products, orders, delivery timelines, and technical specifications.
- Process orders accurately and handle changes or cancellations while ensuring customer satisfaction.
- Collaborate with internal teams to resolve customer issues and provide timely feedback.
- Maintain a comprehensive understanding of the company's manufacturing processes and product offerings to assist customers effectively.
- Document al...