Job Description
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative at a leading Tech Company located in Greece. This position offers the chance to work in a dynamic environment, assisting German-speaking clients with their inquiries and supporting them with innovative tech solutions.
Responsibilities
- Provide outstanding customer support to German-speaking clients via phone, email, and chat regarding tech products and services.
- Assist customers with product inquiries, troubleshooting, and technical support.
- Handle order processing, returns, and exchanges efficiently while adhering to company policies.
- Communicate effectively to understand customer needs and recommend appropriate tech solutions.
- Document all customer interactions and feedback to contribute to service improvement initiatives.
- Collaborate with technical and sales teams to resolve comple...