Job Description
Patrique Mercier Recruitment FR is excited to announce a vacancy for a German Speaking Customer Service Representative to join a leading telecommunications company based in Greece. This role offers an excellent chance to work in a dynamic environment, supporting German-speaking customers with their telecommunication needs.
Responsibilities
- Provide exceptional customer support to German-speaking clients through various channels such as phone, email, and chat.
- Assist customers with queries related to telecommunication products and services including billing, technical support, and account management.
- Troubleshoot and resolve customer issues promptly, ensuring a high level of customer satisfaction.
- Maintain up-to-date knowledge of company offerings, promotions, and policies to provide accurate information.
- Document all customer interactions accurately and comply with internal processes.
- Work closely with technical and...