Job Description
Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a German Speaking Customer Service Representative to join a leading travel company based in Greece. This role involves delivering exceptional service to German-speaking clients while assisting them with their travel plans and inquiries.
Responsibilities
- Provide outstanding customer service to German-speaking travelers via phone, email, and chat.
- Assist customers with travel bookings, itinerary changes, and general travel-related questions.
- Handle customer complaints and resolve issues efficiently to ensure customer satisfaction.
- Collaborate with internal teams and travel partners to coordinate seamless travel experiences for clients.
- Stay updated on travel policies, offers, and procedures to provide accurate information.
- Maintain detailed records of customer interactions and transactions.
Requirements