Job Description
German-Speaking Customer Support Agent (Remote)
Location: Greece (Remote)
Work Schedule: Monday–Friday | 09:00–19:00 (rotating shifts)
Training & Work Model: Fully remote (training from home & work from home)
About the Role
Join the customer support team of a leading Swiss financial services organization operating in the digital payments and invoicing sector. The company provides modern, secure, and flexible payment solutions for both online and in-store transactions, supporting businesses and private customers across Switzerland.
As a German-speaking Customer Support Agent, you will be the first point of contact for customers, ensuring a smooth, transparent, and professional payment experience aligned with high Swiss banking standards.
Your Daily Responsibilities
In this customer-facing role, you will: