Job Description
Looking to work in Athens, Greece? We are now looking for German Speaking Customer Support Agent.
With more than 300 days of sun, this is a perfect relocation location.
Our worldwide client is looking for support agents for their Mercedes-Benz customers.
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
Requirements
- Fluency in German
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourc...